“[CoLinear has] a terrific product and excellent support. I shudder to think we came so close to spending over four times as much for less flexibility and nearly triple the maintenance and upkeep costs.Frankly, I had some doubts about [your] ability to scale as we grew. But having recently completed our expansion to 75 network users on Response, my fears are no more.”

Craig Smith, VP Operations
Price Costco/Members Direct		 “Your software suited our needs for many years…In ways too numerous to list, Response was an asset to the growth of our business and the satisfaction of our customers.”

Jill Nygren, System Administrator
Coldwater Creek
“…would not have believed the power of your [Response] program operating on a PC. We saved $10,000 per month for over a year.”

Joseph Sugarman, President
JS&A Group		 “Response is a thoroughly comprehensive mail order system offering a degree of speed, expandability and analytical tools seldom found even in mini-computer-based systems, at a fraction of the cost. I have been using the system since 1986, and have been very pleased by the evolution of its capabilities and the support provided by CoLinear.”

Harry Rosenthal, President
Sundance Catalog Company
The Response software performs the way we expect, and we have tremendous flexibility for inventory management, e-commerce and traditional call center functionality.  I am grateful for the expertise of the Colinear team, the support they provide and the wonderful community of Response users who are so willing to help those of us who do not have tremendous IT skills.

Kathryn Teague Human Resources & Operations Manager
National Allergy		 “Response has proved invaluable in controlling the rapid growth in our catalog operations. It has meant quick and efficient order entry, better customer service and faster movement of our product to our customers, all without straining our budget. The multiuser system is fast and powerful [and] innovative improvements are always on the horizon. Response is an excellent partner for success in the catalog business.”

Ed Seaberg, General Manager
T.I.S., Inc.
“Our switch from MOM to Response was way easier than anticipated. And CoLinear stands head and shoulders above other software vendors we have worked with. More importantly, there is no comparing the FoxPro database to MS SQL. Especially the speed and never having to reindex corrupted files…”

Ed Swadish, Pres.
Discount Paper		 “We couldn’t be happier with Response and CoLinear’s support. Order taking and inventory management is much more reliable. We can import orders and export directly into Worldship with barely any keystrokes! We’ve tripled our orders with half the effort!”

Andrea Tannenbaum, Pres.
Dynamic Living
** The following email was from a long-standing client to a prospective one (Woodprairie) who has since become a client as well.**Megan,
We have been with Response for about 18 years (and have gone thru several versions). Their new version 8.x has a lot of great features but requires some powerful machines and Windows XP. After recent builds, its pretty stable. Though no software is perfect, I have found that they have a corporate philosophy based on service and honesty. Their software is always a lot of “bang for the buck” (they give you a lot of value for your money), they don’t try to “nickel & dime” you. We have other softwares that are almost the direct opposite so we appreciate CoLinear even more! Also, we have a very helpful user group

Al Iba, President
I&I Sport Supply		 “We are very pleased with CoLinear. I have worked with the company for the last 12 years and in my opinion it is the best value for money of any software packages for direct mail/order fulfillment.”

Bob Petkun, CEO
Crafts Americana Group
“Wow! Color me impressed. Thanks so much for listening and producing a killer feature! And so fast! I’ll bet other folks would be interested in this. You might want to post it to the group. Can’t wait to put this through its paces. Again, thanks for a fantastic feature.”

Rick Harmon, Information Technologies Director
Bud Plant Comic Art		 “We are very happy with the move. Today I heard one of my employees saying, “I just love this system…” RESPONSE is a far better product than MOM. Primarily more stable, more customizable, and much better customer service and support.”

Bonnie Borgum, Manager
Girls and Boys Town
Overall, your TS {technical support} is great. Most situations get handled quite quickly and efficiently. I don’t think that I could ask for anything more than what you are currently doing. Thanks for the past and continued support!

Cory Smith, CEO
The Black Bow


“Response has been an integral part of our growth over the years.  It’s flexible enough to support most everything we have needed as a growing small business, and the staff/developers there have been very responsive in integrating changes and suggestions into newer builds of the software.  It’s been an excellent all round system for us.”

Kevin Gilmore
AchooAllergy.com 		We have been working with Response since November 2009. We set up in test mode in April 2010 and went live on July 1st.
We do a fairly large mail order business, as well as wholesale and some intercompany sales, so we are set up with 4 different companies, which in part have their own rules, requirements and databases. Each of the databases, some of them quite large, needed to be imported into Reponse and checked for accuracy. In addition, we sometimes do things differently than the standard business practices Response is set up for. Because of this we needed some custom functionality and custom reports to accommodate our practices.Working with Scott and his team has been wonderful. They are quick to respond, listen well to our needs and work hard to meet them. All through my long list of custom requests, Scott has remained open and enthusiastic, seeing our needs as an interesting challenge to be met rather than any kind of burden. The implementation went smoothly and Scott and his team have been there all the way to take care of any glitches as soon as they arose, allowing us to quickly become fully operational with a minimum of headaches. Within 6 months I have been able to get almost all of the custom functions I had been been requesting from our previous software company for 7 years!Obviously, choosing mail order software is a big untertaking and not one that anyone does lightly, but if you are ready to take that step I highly recommend Scott, Colinear and Response to get you where you want to go.

Kimberly Corrall – Management Consultant
Oasis Date Gardens