Response Mail Order Software

	1.800.COLINEAR [265.4632]

Key Features
Customer Management
Real-time Order Entry and Fulfillment
UPS OnLine^® Tools & UPS OnLine^® WorldShip^® Integration
Remote Call Center Support Electronic Credit Card Processing
Inventory and Warehouse Management
Multi-Carrier Manifest w/competitive service pricing
Sales and Marketing Reports
On-Line Customer Service
Comprehensive List
Maintenance
Returns, Refunds & Exchanges Media and Catalog Tracking/Analysis
Prospecting/Telemarketing Accounts Receivable Purchasing
Sales Tax Compliance
Network Fax Service
Real-time Web Connectivity

Testimonials
and Some Success Stories

"[CoLinear has] a terrific product and excellent support. I shudder to think we came so close to spending over four times as much for less flexibility and nearly triple the maintenance and upkeep costs.

Frankly, I had some doubts about [your] ability to scale as we grew. But having recently completed our expansion to 75 network users on Response, my fears are no more."

Craig Smith, VP Operations
Price Costco/Members Direct

"Your software suited our needs for many years...In ways too numerous to list, Response was an asset to the growth of our business and the satisfaction of our customers."

Jill Nygren, System Administrator
Coldwater Creek

"...would not have believed the power of your [Response] program operating on a PC. We saved $10,000 per month for over a year."

Joseph Sugarman, President
JS&A Group

"Response is a thoroughly comprehensive mail order system offering a degree of speed, expandability and analytical tools seldom found even in mini-computer-based systems, at a fraction of the cost. I have been using the system since 1986, and have been very pleased by the evolution of its capabilities and the support provided by CoLinear."

Harry Rosenthal, President
Sundance Catalog Company

"We run our [software] business with Response and we would not have been able to grow TIMESLIPS Corp. without it. At TIMESLIPS we rely completely on Response for every aspect of our operation. Tech support, telemarketing, sales, customer service and shipping are all supported by the software and are all interconnected. Orders, upgrade and maintenance are all shipped the same day.

CoLinear has been our business automation partner since 1987. TIMESLIPS started using Response on a single PC and now it is active on over 100 terminals all day long. The software delivers what CoLinear claims."

Mitchell A. Russo, President
TIMESLIPS Corp.

"...The modification that we requested from you [perform] admirably. These...allowed us to tailor the system to our operation instead of changing our operation to fit the system."

Bob Brown, Operations Manager
Bridgehead, Inc.

"We run our entire business on CoLinear's Response software and it works great. The flexibility of custom programming and add-on modules has let us mold this software to meet our individual needs perfectly. I really appreciate the great support from the CoLinear staff, too."

Cynthia Quo, System Administrator
TopiX

"Response has proved invaluable in controlling the rapid growth in our catalog operations. It has meant quick and efficient order entry, better customer service and faster movement of our product to our customers, all without straining our budget. The multiuser system is fast and powerful [and] innovative improvements are always on the horizon. Response is an excellent partner for success in the catalog business."

Ed Seaberg, General Manager
T.I.S., Inc.

"We have found [Response] to be fast, reliable and thorough in its capability to handle our needs. The [Report Generator] function has proven to be invaluable in creating custom reports peculiar to our individual business needs...one of Response's strongest assets is a capable, patient and friendly staff of people in customer support. They are there when we call, and really make us feel that they are concerned about our needs."

Tom Short, General Manager
National Allergy Supply

"In it's latest version (7.0), the popular Response system leaps into the big time at the Enterprise Level with a suite of functions that makes it competitive with some of the larger -- and far more expensive -- systems in the direct commerce field. With the capacity to handle over 25,000 two-line orders per day and user licenses starting at $2,500 [and up], you can't get more bang for your buck."

Ernest H. Schell {from Marketing Software Review, April 2002}

Ironically, some of our very best references are actually ex-customers.

Here are just a few of the well-known companies who used Response to help fuel their rapid growth and incredible success.

Coldwater Creek

In addition to:

JS&A Group (BluBlocker Sunglasses) ▪ Tredex

CIC ▪ Fulfillment Systems Inc ▪ Landmark General
Good Catalog Company